The team at Urban Block Media is looking for an Account & Production Manager! We’re looking for someone who can meet with our existing clients and keep a two-way rapport with them and our development team. You would be regularly working with clients and discussing their needs, objectives, and timelines. Some of the report-writing in the position may include project scoping documents and communication of client-set deadlines and milestones. The role would also require you to help record podcasts both on-site and remotely. You would be travelling to various locations in Canada to ensure correct recording for video and audio, or working on a virtual platform to deliver a quality recording for the in-house editing team.

Responsibilities:

• Work with external clients and the internal development team to develop, create, update, and maintain multiple websites
• Assist with project scoping documents and the communication of client-set deadlines and milestones
• Troubleshoot development and production problems across multiple environments and operating platforms
• Assist with project management of audio-visual events, including but not limited to podcasts, conferences, and webinars
• Attend and assist with on-site podcast recordings (some travel may be required)
• Assist with creating written reports, summaries, and tutorials
• Coordinate work with external contractors as necessary
• Build and contribute to growing the company brands
• Take part in and contribute to team meetings
• Contribute to the growth of the company through feedback and ideas

Must have:

• Strong intra-personal skills; this role will require working with clients directly, understanding their feedback and comments and suggesting new ideas
• Excellent English writing skills
• Ability to effectively manage time and prioritize responsibilities and client requests
• Well organized with the ability to work very independently (we are fully remote, have short daily team meetings, and communicate most of the day on Slack)
• Experience with recording equipment for video/audio (no editing required)

Bonus, but not necessary:

• any relevant agency or customer support experience
• experience in audio/video editing
• any experience working with contractors or external vendors
• experience working remotely

Position details:

Type:  Part-Time, approximately 20–25 hours per week. The option to transition to full-time may be available later in 2026.

Compensation: Starting at $32/hr, 3 weeks of paid vacation (pro-rated).

Start Date:  Flexible, but ready to hire and start immediate if the right candidate is found

Location:  Fully remote with in-person/on-site as required for events/recordings; some travel may also be required

What you must include in your application:

• Resume
• Cover letter (no more than one page), with responses to the following questions:
• Why you think you would be a good fit for this position? (5-7 sentences)
• Briefly describe what interests you most about the role (4-6 sentences)
• What is a favourite book you have recently read? (1-2 sentences)
• What is your favourite road trip song?

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

We’ll start reviewing applications immediately and will continue until the position is filled. Interested candidates should submit a resume by email to jobs@urbanblockmedia.com. We thank all respondents; however, only those candidates selected for an interview will be contacted.